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May 11, 2008 - May 17, 2008

May 17, 2008

Is The AOL Brand Associated With Old School Web?

Seems the folks over at Time Warner have finally realized that the AOL brand does not have any impact in the niched content space. But is AOL mired in the thoughts of web users as that "old internet dialup service" as some of the Time Warner staff believe?

According to the Associated Press, AOL parent Time Warner was more blunt in a regulatory filing:

"If AOL cannot effectively build a portfolio of alternate brands that are appealing to Internet consumers, AOL may have difficulty in increasing the engagement of Internet consumers on its Web products and services. AOL believes that the `AOL' brand is associated in the minds of consumers with its dial-up Internet access service."

To overcome this hurdle AOL has started creating separate niched communities - though they may want to hire someone else to name them. Asylum for the young men's site, Spinner, the indie music site, WalletPop, the personal finance site, StyleList for fashion and AOL Body (which kept the association after tests showed it works) for women's health.

Should be interesting to see how that works for them. I had not heard of any of them prior to reading the AP report so the new branding has not made much of an impact yet. Though why, as AP stated, have they decided to roll the new sites out quietly?

Branding requires people knowing about the name. Forget replacing the Yahoo board, AOL needs some new minds at the helm - maybe some that are not still thinking like last century.

ValleyWag has had some interesting things to say about Bill Wilson, the head of the AOL rebranding effort.


Bill Wilson: Forget about his mother, will he frag AOL?

Posted by Frank Watson at 10:02 PM | Permalink | Comments (4)

May 16, 2008

Forget The Video CameraTwitter Child's Birth

In what may be the ultimate use of social media, Adam Audette - or just audette on Twitter - is twittering the birth of his child. Live from the hospital are messages on the stages of the process.

We are being brought along for the ride as it starts:

It's on! Heading to the hospital w/ an extra car seat in the back. I'll update when we're checked in

http://twitpic.com/14vs <- Our room at the birthing center
WE EVEN GET PICTURES
http://twitpic.com/14vw <- Sally feeling good!

Sally is 6 centimeters dilated. Hooked to pitocin and ramping up

Now we are getting details! It is great reading... stream of consciousness texting - almost like a James Joyce novel. One wonders how some of our experimental writers would have delivered their art with all the media available today to use.

Adam and Sally I wish you all the best and guess I will be following this one - even on my phone while I am at dinner later - to its happy conclusion.

PS: My vote is for Sophia.

Posted by Frank Watson at 7:38 PM | Permalink | Comments (1)

Yahoo's Search Syndicate Gets Harsh Review By SEOBook

Aaron Wall has written a thorough and unflattering overview of Yahoo search traffic following the release of search numbers that show Yahoo gets well over half its search volume from its partners.

Aaron discusses how this impacts arbitrage and motivates poor quality. Though possibly just a little harsh, it is worth reading and keeping in mind.

Recent numbers from Efficient Frontier show that Yahoo has nearly three times more search partners than Google - funny given Google has over three times more search volume. And as Aaron notes direct search converts "nearly twice" more than partner search traffic.

Not good numbers moving forward in a battle for the search industry. But I always managed to convert Yahoo traffic at a better CPA than Google in the financial vertical. So maybe there are niches where Yahoo benefits from its partners.... will have to keep track of this one.

Posted by Frank Watson at 1:56 PM | Permalink | Comments (2)

Inside the Googleplex: Google to Webcast Google Factory Tour of Search

marissa%20mayer%20google.jpg

All those media pundits who said Google is a publisher are wrong.

Google isn't a publisher. Google is a broadcaster. The 4th Network.

Or maybe just a search factory. We'll know for sure soon.

On Monday, May 19, 2008, Google will webcast the "Google Factory Tour of Search" from Mountain View, CA and their Googleplex headquarters. Featured will be VP Marissa Mayer and product directors R.J. Pittman, Carter Maslan, and Johanna Wright among other Googlers certain to make cameos.

The focus? Google Health. Not "health" as in "stock price" but Google Health as in Google Docs.

Google promises an insider's perspective on Search. You can't be any more of an insider than webcasting from Google's black box. Plus, the speakers will provide an update on Google Health.

You can find videos of executive talks and much more on the Official Google Channel on YouTube.

photo credit: Sydney Morning Herald

Posted by Kevin Heisler at 1:30 PM | Permalink | Comments (1)

More Updates for Mobile Live Search

After receiving feedback from the recent updates to Mobile Live Search, the team over at Microsoft has made even more updates. Here's what to expect:

-- Weather
-- Traffic coverage for more cities through Live Maps
-- Map a Contact
-- Speech recognition via Bluetooth (available only on select devices)
-- Collections - allows users to search community-generated content. See image below for an example of "dog parks in San Francisco."

Collections.gif

What do you think of these updates? Let us know in the comments.

Related Reading:
Price Check! Products Added to Mobile Live Search

Posted by Nathania Johnson at 11:35 AM | Permalink | Comments (0)

Dear Google: Facebook Is Just Not That Into You

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Google FriendConnect friended Facebook. It looked as if Facebook (stocked with former Google executives) might become BFFs (best friends forever).

Then Facebook blocked Google FriendConnect.

The message is clear:

Dear Google,
Facebook is just not that into you.

Facebook says Google has forced them to break off their FriendConnect relationship. Apparently, Google has invaded the privacy of Facebook users without their permission.

Facebook hasn't turned a cold shoulder or abandoned the search giant. The social network has "reached out" to Google to find a way to make it work.

We view this trial separation leading to divorce, not an open marriage.

Here's what Facebook had to say in their developers' blog, under "Thoughts on Privacy." Read, "I want to be alone."

Now that Google has launched Friend Connect, we’ve had a chance to evaluate the technology.

We’ve found that it redistributes user information from Facebook to other developers without users’ knowledge, which doesn’t respect the privacy standards our users have come to expect and is a violation of our Terms of Service.

Just as we’ve been forced to do for other applications that redistribute data in a way users might not expect or understand, we’ve had to suspend Friend Connect’s access to Facebook user information until it comes into compliance.

We’ve reached out to Google several times about this issue, and hope to work with them to enable users to share their data exactly when and where they choose.

What this means to you: the search engines are becoming more like car dealerships where certain models can be sold under the same roof. Facebook and Google will form their alliances and consumers will lose out.

The full text of the Facebook "Dear Google" blog post is after the jump.

Thoughts on Privacy

Published by Charlie Cheever (Facebook)

As developers, you’re probably curious about the recent initiatives we and other companies in the industry have taken to help you build applications that let users take their information around the web. We wanted to give you a little more information on how we’re thinking about these projects and get your feedback in the forum.

At Facebook, we always look out for the privacy of our users. That’s a key reason users feel safe sharing their information on our site.

We also strive for openness, releasing the first Facebook API for external websites in August 2006, and then opening up the Facebook website itself with the most recent launch of Facebook Platform in May 2007. Last week, we announced Facebook Connect, which enables users to connect their identity, friends, and privacy across the web.

Privacy and openness go hand-in-hand – as we open up, we have to make sure that users always have control of their information, and understand how and where it’s being used. We’ve maintained that trusted environment while opening up Facebook Platform and the social graph to external developers by requiring third-party application developers to treat user information with the same respect we do. All Facebook Platform developers agree to the Developer Terms of Service, which strictly limit the collection, use, and redistribution of user information. We have technology and a team to ensure applications abide by those policies.

We’re excited that our industry partners are taking greater steps toward openness and enabling users to share their information around the web. We hope, though, that we can collectively find a model that allows users to share data while protecting the privacy of our users’ data and ensuring that the user is always in control.

In the past, when we found applications passing user data to another party (for instance, to ad networks for the purpose of targeting), we suspended those applications and worked with those developers to ensure they respect user privacy. Now that Google has launched Friend Connect, we’ve had a chance to evaluate the technology. We’ve found that it redistributes user information from Facebook to other developers without users’ knowledge, which doesn’t respect the privacy standards our users have come to expect and is a violation of our Terms of Service. Just as we’ve been forced to do for other applications that redistribute data in a way users might not expect or understand, we’ve had to suspend Friend Connect’s access to Facebook user information until it comes into compliance. We’ve reached out to Google several times about this issue, and hope to work with them to enable users to share their data exactly when and where they choose.

We think MySpace’s Data Availability, Google Friend Connect, and Facebook Connect can be part of a great movement in the industry to give users a better and safer experience online, while respecting user privacy. We look forward to working with our developer community and everyone else in the industry to help all of our users take their information, and their privacy, with them wherever they go.

Posted by Kevin Heisler at 11:05 AM | Permalink | Comments (3)

Internet Advertising Reaches Record High in 2007

Internet advertising revenues reached an all-time high in 2007, totaling $21.7 billion, which is 26% higher than 2006. The data comes from internet Advertising Bureau (IAB) and PricewaterhouseCoopers 2007 Internet Advertising Revenue Report. Keyword search leads the field when it comes to types of internet advertising. Here's the breakdown of ad types:

internetadrevenues2007.jpg

David Silverman, partner, Assurance, PricewaterhouseCoopers pointed out that the data defied economic woes: "Despite the current state of economic uncertainty, 2007 was another record year and the 13th consecutive record quarter. Interactive advertising is not just the future, it is the here and now, as it represents a meaningful and growing component of U.S. advertising and marketing spend."

What are your thoughts on 2007 internet ad revenues? Leave us a comment and let us know!

Related Reading:
IAB/PwC Reports New Heights, Slower Growth in Online Ad Revenues

Posted by Nathania Johnson at 9:58 AM | Permalink | Comments (1)

Google Leads UK Q1 2008 Search Engine Spending

Google leads in UK search engine spending for the first quarter of 2008, according to data released by Efficient Frontier. The search engine enjoyed 85% of the market. Click-Through Rates (CTR) actually saw a slight decline for Google over Q4 2007, but the ROI increased by 14%.

The same couldn't be said for Yahoo. Yahoo's search advertising market share was 11.9%, down 0.5% from Q4 2007. CTR declined 38% quarter-over-quarter and ROI declined 6%.

MSN increased their market share by 0.4% in Q1 to reach a 3.5% market share in the UK. While MSN's ROI dropped 10%, it was still 17% higher than Google's ROI.

Related Reading:
Paid Search Click Data: Syndicated Versus Pure Search Referrals
Social Networking on Mobile Phones is Hot in the UK
Google Sees 79% European Market Share in March 2008

Posted by Nathania Johnson at 9:19 AM | Permalink | Comments (0)

Yahoo, WPP Partner To Sell Ad Inventory

Yahoo just announced they will be partnering with WPP to provide access to their advertising inventory to the clients and agencies associated with WPP. The agreement involves the use of WPP's recent acquisition, 24/7 Real Media.

The press release (below) suggests Yahoo will give direct access to available inventory to the clients and agencies partnered with WPP.

The real question is if the inventory will be strategically grouped remanent traffic or direct access to all traffic in some type of bidding mechanism.

Beyond that it also seems Yahoo is trying to develop a hands off method for monetizing their traffic. First working on the change over to Google's paid search and now this partnership with WPP to sell their other media.....

The other view - which may be more accurate now before everyone just starts using the third party vendors - is that Yahoo is trying to maximize all possible ways to sell their traffic in all its forms.

Let's see how this impacts stock prices tomorrow.

Read the press release after the jump:

Yahoo! Inc. (NASDAQ:YHOO) and WPP's (NASDAQ:WPPGY) GroupM, 24/7 Real Media and WPP Digital today announced a strategic partnership that will enable WPP agencies to buy digital display advertising across the Internet more efficiently than ever before. The partnership will initially involve a collaboration between Yahoo! and WPP's GroupM and 24/7 Real Media.

"More and more, we see the need for agencies and media and technology companies to work together to create a new level of value," said Mark Read, WPP's Director of Strategy and CEO of WPP Digital. "We are very pleased to have established this partnership with Yahoo! which, enabled by our earlier acquisition of 24/7 Real Media, will turn this vision into a reality."

As part of the agreement, WPP agencies, working through 24/7 Real Media, will develop a proprietary media trading platform that connects to Yahoo!'s Right Media Exchange. WPP agencies will work with 24/7 Real Media to integrate their proprietary targeting capabilities into the platform and develop custom trading strategies, which can be seamlessly executed via the Right Media Exchange on a highly targeted and cost-effective basis.

"As marketers take new approaches to understand and engage consumers, we are thrilled to partner with a powerhouse like WPP to evolve and grow their digital practice with our next-generation solutions," said Hilary Schneider, EVP of Global Partner Solutions for Yahoo!. "We are committed to providing the technology, insights and media expertise required to deliver the most relevant audiences across the web and to power the seamless conversation with consumers that drives greater brand awareness, consideration, intent and most importantly - action."

WPP will also work with Yahoo! to develop a WPP marketplace, giving WPP's agencies even greater access to inventory, visibility across the market and insight into value. WPP intends to draw inventory for the WPP marketplace from Yahoo!'s owned- and-affiliated networks and 24/7's Global Web Alliance. The marketplace would also be open to third-party publishers.

"This partnership with Yahoo! will give our agencies and, in turn, our clients, an advantage in securing more relevant, high-quality digital media inventory. And, it will be aggregated to our bespoke needs, at the best value for our clients," said Irwin Gotlieb, CEO of GroupM.

Posted by Frank Watson at 12:44 AM | Permalink | Comments (0)

SEW Experts: Google Sitelinks - The Good, the Bad, and the Ugly

The addition of sitelinks to the top listing in certain Google searches can be a boon to site owner. Unfortunately, as with all tests of new technology, this feature has some pretty serious bugs. In today's SEM Crossfire column, "Google Sitelinks - The Good, the Bad, and the Ugly," Chris Boggs shows you how to fix the ones that are a fault of your site structure, and deal with the ones that are Google's fault.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

SEW Experts: Training Your Search Marketing Employees - Part 2

Advanced practitioners come to an agency with the skills in place to help grow the business. That's why we hire them. In today's Business of Search column, "Training Your Search Marketing Employees - Part 2," Fionn Downhill notes that because they're skilled in relation to their job, the priority is to train them to flourish in the agency.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

May 15, 2008

Taguchi Sucks for Landing Page Testing

I recently spoke on the multivariate testing panel at eMetrics in San Francisco. You would think that I dropped a hand grenade into the room when I opined that the Taguchi Method was a bad fit for landing page testing. This is a well understood fact to anyone with a solid understanding of basic statistics. Unfortunately this seems to leave out most landing page testers...

In the world of landing page testing there are two common mathematical approaches: A-B Split testing, and parametric Multivariate testing. A subset of Multivariate testing is known as "Design of Experiments" (DoE) and is also called "fractional factorial". A common fractional factorial approach is called the "Taguchi Method".

Some online marketers consider A-B Split testing to be kind of wimpy, and endow fractional factorial methods with an almost mythical quality.

I spend way too much of my time explaining to people that at least when applied to landing page optimization fractional factorial methods are a really bad idea. Despite this, the illusion persists that this kind of testing is somehow state-of-the-art, when in fact, nothing could be further from the truth.

For a lot more detail (30 pages worth), download the whitepaper - "The Truth About Taguchi".

Testing is composed of two important activities:

- Deciding what to test and coming up with good ideas
- Finding the best solution among your tested alternatives

People claim to get really good results with fractional factorial multivariate testing, and they credit this to the method that they use to analyze the data.

In reality, the improved conversion rates are the results of the great ideas for new landing page elements that go into the test. If all of your alternative landing pages designs are better then the original, it does not really matter what method you use to confirm that. Fractional factorial approaches may actually miss the best version of the landing page in your test and often lead you to a sub-optimal answer.

There is a huge mismatch between the original environment in which fractional factorial testing was developed and how it is usually applied to landing page optimization. It was basically transplanted to online marketing because it is relatively easy for a non-mathematical audience to understand, and not because of its appropriateness or fitness for the task.

The principal drawbacks of fractional factorial methods are:


  • Very small test sizes
  • Restrictive & inflexible test designs
  • Less accurate estimation of individual variable contributions
  • Drawing the wrong conclusions
  • Inability to consider context and variable interactions

Despite misinformation to the contrary, fractional factorial methods do not offer any speed advantage over full factorial data-collection approaches (such as those available in the free Google Website Optimizer tool) if you are simply planning to understand the impact of the individual variables in the test (a so-called "main effects" analysis).

If you plan on using parametric (i.e. "model building" )approaches for landing page testing you should always use full factorial data collection regardless of the subsequent analysis you plan to do. It greatly simplifies your test design, and produces better estimates of the main effects.

All parametric methods (including fractional factorial) are also outclassed by newer non-parametric testing methods such as the SiteTuners TuningEngine, which can be licensed to run your own tests in-house and have the following advantages:


  • Very large test sizes (1,000-10,000 times larger with the same data rate)
  • Much faster data collection (on the same data rate)
  • More accurate results (consider variable interactions)
  • Flexible test construction
  • No knowledge of statistics required

Hopefully this will set the record straight. If you still have an issue with this, and insist on proclaiming the superiority of fractional factorial methods, tell your statistician to call us and I will have my Chief Scientist beat them up properly.

Posted by Tim Ash at 8:23 PM | Permalink | Comments (2)

Yahoo Starting To Geo Target Vistors?

There is a discussion at WebmasterWorld forums about Yahoo sending visitors to country specific versions of their homepage.

So if you try and go to Yahoo.com from England or Germany you end up at the country specific version of the Yahoo homepage. Google has been doing this for a long time, interesting that it has taken this long for Yahoo to catch on and drive local traffic to their many country specific sites.

Could this help international search numbers?

Posted by Frank Watson at 7:51 PM | Permalink | Comments (0)

Yahoo Responds To Icahn

Yahoo's Chairman of the Board Roy Bostock fired back a reply, on behalf of the beleaguered board members Carl Icahn has been trying to replace, stating Icahn had a "significant misunderstanding of the facts about the Microsoft proposal and the diligence with which our board evaluated and responded to that proposal".

Icahn had sent an open letter to the board informing them of his intended proxy fight, Kevin Newcomb reported earlier today.

Read Bostock's letter after the jump:

Dear Mr. Icahn:

We are in receipt of your letter with regard to your intention to seek control of Yahoo!'s board of directors.

Unfortunately, your letter reflects a significant misunderstanding of the facts about the Microsoft proposal and the diligence with which our board evaluated and responded to that proposal. A fair-minded review of the factual record leads to one conclusion: that Yahoo!'s ten-member board, comprised of nine independent directors along with Yahoo! CEO Jerry Yang, remains the best and most qualified group to maximize value for all Yahoo! stockholders.

Conversely, we do not believe it is in the best interests of Yahoo! stockholders to allow you and your hand-picked nominees to take control of Yahoo! for the express purpose of trying to force a sale of Yahoo! to a formerly interested buyer who has publicly stated that they have moved on. Please may I remind you that there is currently no acquisition offer on the table from that company or any other party. That said, we have been crystal clear in our stance that we have been and remain willing to consider any proposal from any party including Microsoft if it offers our stockholders full and certain value.

From the beginning of the process with Microsoft, Yahoo!'s independent directors focused on one central goal: how best to maximize stockholder value. At all times directing this process, Yahoo!'s independent directors carefully considered Microsoft's initial unsolicited proposal, which was at the time valued at $31 per share. After considering input from its financial advisers the board unanimously concluded that Microsoft's proposal significantly undervalued Yahoo! and was, therefore, not in the best interests of the company or our stockholders. While we rejected this offer publicly on February 11, 2008, we could not have been more clear in that communication and in every subsequent communication, both public and private, that we were and are willing to enter into any transaction that would maximize value for stockholders and provide them certainty of value.

The record of our efforts to engage Microsoft in meaningful discussions is unequivocal. Following receipt of Microsoft's proposal on January 31, our board of directors has met over twenty times to review Microsoft's proposal and Yahoo!'s other strategic alternatives. Throughout this process our board kept an open mind and an open ear. Our independent directors met with several of our largest stockholders to solicit their views and to make it clear that Yahoo!'s independent board is fully committed to maximizing stockholder value. In addition, at the direction of our board, our management team met with many of our investors to provide insight into Yahoo!'s strategy and views on value.

Our board's openness also extended to Microsoft. Without reciting all of the contacts between us and between our advisers, the senior-most management of Yahoo! and Microsoft and the companies' respective financial advisers spoke on numerous occasions and met in person seven times. During those meetings, Yahoo! discussed its strategic objectives in search and display advertising monetization, its perspectives on operating strategy and integration in a transaction with Microsoft, its perspectives on transaction synergies, and other non-price deal terms. Because certainty of closing is a critical issue, we sought to understand Microsoft's thinking with regard to the regulatory issues associated with a potential transaction. In fact, at the board's direction, our lawyers on March 28 asked for additional information in this regard, information which was never forthcoming.

On April 15th, a meeting was held at Yahoo!'s request. At that meeting, which included our respective financial advisors, we made clear, once again, that we were open to a transaction with Microsoft. During those discussions, Yahoo! made a detailed presentation of its strategic and financial plan, its thoughts on integration and its view with respect to the potential synergies that could be achieved in a transaction, essentially laying the foundation for Microsoft to understand--and respond to--our board's conclusion that Microsoft's offer substantially undervalued the company. Following that meeting we also provided to Microsoft a list of key non-price deal terms that our board believed were critical items to be addressed in a deal to provide reasonable protections for our stockholders.

Throughout this period, Microsoft continued to state that it would not raise its offer, and even suggested that it could lower it.

Despite this failure by Microsoft to respond in any substantive way to any of Yahoo!'s requests, on May 2nd, the same day we first learned of Microsoft's apparent willingness to increase its proposal to $33 (although this oral "offer" was never delivered in writing and did not include details of a cash/stock mix), our board determined to continue discussions, instructing Jerry Yang to indicate to Microsoft that we would be prepared to enter into a transaction that valued Yahoo! at $37 per share and that provided reasonable certainty of value and certainty of closing. This was communicated to Microsoft in-person at a meeting in Seattle on May 3rd. With Microsoft's offer at $33 and Yahoo!'s counter-proposal at $37, Microsoft elected, within hours, to walk away from the negotiating table and informed us that they were "moving on," having never engaged further on price or any of the key non-price deal terms.

In short, Yahoo!'s board was at every point in this process prepared to enter into a transaction with Microsoft that would maximize stockholder value--and included certainty of value and closing. What Yahoo!'s independent board refused to do was to allow control of this company to be acquired for less than its full value.

That brings us to today. Our business is performing well as evidenced by our first quarter results. As we have publicly stated, our board continues to actively and expeditiously explore strategic alternatives to maximize stockholder value. None of the alternatives we are considering would preclude us from entering into a transaction with Microsoft or any other party.

We continue to believe that Yahoo!'s current board has the independence, the knowledge, and the commitment to navigate the Company through the rapidly changing Internet environment and to deliver value for Yahoo! and its stockholders.

We look forward to a productive dialogue.

Very truly yours,

Roy Bostock

Chairman of the Board

Posted by Frank Watson at 6:58 PM | Permalink | Comments (1)

Social Media Evil: Lori Drew and the Dark Side of MySpace

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The U.S. government charged a mother who allegedly used MySpace in a deadly hoax that drove her daughter's 13-year-old classmate (pictured here) to suicide with conspiracy.

Missouri resident Lori Drew, after her daughter's schoolgirl fights with neighbor Megan Meier, 13, created a fake MySpace account to pose as a boy and flirt with Meier. When Drew began using her online identity to taunt Meier, the girl hanged herself.

The boy Megan had been corresponding with on MySpace unexpectedly began calling her a fat slut. He wrote "the world would be a better place without you." It turns out he was a hoax created by the mother of a former friend.

Drew was indicted today for conspiracy and accessing protected computers without authorization to inflict emotional distress. She faces 20 years in prison, the maximum penalty.

"Any adult who uses the internet or a social gathering website to bully or harass another person, particularly a young teenage girl, needs to realize that their actions can have serious consequences," Los Angeles federal prosecutor Thomas O'Brien, who brought the charges, said in a statement.

The case was filed in California, where MySpace is headquartered.

The suit goes a long way toward establishing and enforcing the boundaries of acceptable and illegal behavior on the Internet in general and social media sites in specific.

Posted by Kevin Heisler at 5:05 PM | Permalink | Comments (2)

Delving into the SearchMonkey

Yahoo announced today the general public availability of their SearchMonkey program. This is a program that has been in beta testing with limited partners. It allows the partner to provide Yahoo with structured data that provides advanced information about a web page. This information is then used by Yahoo to influence the presentation of organic search listing results for that page.

This is a very powerful concept in that a modified search listing can surely influence click through rates. Imagine your search listing with an image and several related links built in. Let's look at a quick example:

SearchMonkey

You can see additional examples in my interview with Yahoo Chief Scientist Andrew Tomkins. The interview was published this past Monday and focuses on SearchMonkey.

The basic process for creating SearchMonkey applications is straightforward. SearchMonkey supports multiple formats, including microformats, RDFa, eRDF, XML feeds, and APIs such as OpenSearch, so publishers have many options for exposing the data.

In addition, developers can build sophisticated applications into the search results. An example of this is the notion of an InfoBar. With an InfoBar, you can actually put an active control in your search listing result. When users click on the control, you mini application will run and can present additional data that displays inline right on the Yahoo search results page.

Here is what it looks like:

InfoBar

The InfoBar provides a very powerful mechanism for managing complex interactions with users right on the Yahoo search results screen. This should have significant value from a branding and click through perspective.

Here is a summary of the development process:

  1. Application Type – Decide what type of app you want to build (Enhanced Result or Infobar) and enter basic info such as application name, description, and icon.
  2. Trigger URLs – Decide the URL patterns that will trigger your app.
  3. Data Services – Data Services are the structured data on which SearchMonkey apps are based. They can be created using data available in the Yahoo! Search index (via data feeds or page mark-up such as microformats or RDF) or by using APIs or page extraction.
  4. Appearance - Use PHP to configure how structured data should appear in the application.

Commentary

Note step 2, the one in which your application gets activated. A critical part of the program will be determining when and where you would like your enhanced result to show up.

One key element of the program is that creating an enhanced result, or an InfoBar, does not mean that all users will be exposed to them. Users need to enable the enhanced listings on a publisher by publisher basis. In addition, users can change their minds later and remove your SearchMonkey application from their results.

I spoke to Amit Kumar, Director of Product Management at Yahoo, this past Tuesday, and he indicated that in the future that select SearchMonkey applications may get exposed to all comers. Applications that are adopted by lots of users, and not remove by many at all would be more likely to make this leap to general availability. This however, is not a certainty.

Amit also told me that Yahoo is going to setup a Gallery of such applications for users. This will be a place where the user can go to select an application and enable it. It will be interesting to see how much exposure the Gallery gets. This will play a critical role in the rate of adoption of these types of results. The publisher can, of course, promote their own application, and try to drive people to sign up for it.

Another thing that Amit emphasized during our conversation was that the effort level for developers to engage with SearchMonkey is quite low. The platform makes it really easy for them to engage. This could play a critical role in broadening adoption.

One thing I learned in my interview with Andrew, and also from his presentation at SES New York, is that building SearchMonkey applications will not help you improve your rankings. The program is not intended to be used for that purpose.

Personally, I'd like to see a stronger move towards exposing some of the applications to all users. This maybe a difficult thing to implement at some level, and it makes it far more susceptible to spam. But it would certainly accelerate the exposure of these types of applications to the general public.

The early action (in terms of users) will likely be driven by early adopters. Then we will need to see how widely it penetrates the market, and how aggressively Yahoo pushes it forward.

That said, this is exciting stuff. I have long been a believer that search engines should get more information from the publishers, in a structured format. Yahoo has taken a big step in that direction with this program.

Posted by Eric Enge at 12:13 PM | Permalink | Comments (2)

Yahoo's SearchMonkey Open for Developers, Launches Contest

Recently, Yahoo announced SearchMonkey, which will allow developers access to open source to create applications for search results. Well, today is the day that developers finally get their hands on the tools to make that happen.

There are two types of applications developers can build using SearchMonkey – Enhanced Results and Infobars.

  • Enhanced Results take the current standard results and give them a makeover with a richer display. Links to results must remain intact (don't mess with those search results!).
  • Infobars will appear below search results and can display information such as metadata about the result, related links or content, or links for user actions (i.e. adding a movie to a Netflix queue).

ysmimage001.jpg

The process for building SearchMonkey applications is very straightforward:

1. Application Type – Decide what type of app you want to build (Enhanced Result or Infobar) and enter basic info such as application name, description, and icon.

2. Trigger URLs – Decide the URL patterns that will trigger your app. For example, for the Enhanced Result above, the pattern would be “acmemovies.com/*”

3. Data Services – Data Services are the structured data on which SearchMonkey apps are based. They can be created using data available in the Yahoo! Search index (via data feeds or page mark-up such as microformats or RDF) or by using APIs or page extraction.

4. Appearance - Use PHP to configure how structured data should appear in the application.

ysmimage002.jpg

Need incentive? How does a contest with $10,000 in prizes? Submit your application by June 14th to enter. The contest has four categories: Best Enhanced Result, Best Infobar, Most Innovative Use of Structured Data, Best Data Service, and Grand Prize (best over all categories).

And if you're in the Bay Area, catch the SearchMonkey Launch Party tonight at Yahoo's Headquarters in Sunnyvale.

Posted by Nathania Johnson at 12:00 PM | Permalink | Comments (0)

Yahoo Confirms Icahn Proxy Fight

Yahoo has confirmed that billionaire investor Carl Icahn has initiated a proxy fight via an open letter to Yahoo's board of directors notifying them of his intention to replace the existing board with his own slate of directors.

The proposed board includes: Harvard Law Professor Lucian Bebchuk; Frank J. Biondi, Jr., senior managing director of WaterView Advisors; John Chapple, president of Hawkeye Investments; investor and NBA team owner Mark Cuban; Adam Dell, managing general partner of Impact Venture Partners; Carl Icahn; Keith Meister, principal executive officer and vice chairman of the board of Icahn Enterprises G.P.; Edward H. Meyer, chairman, CEO and chief investment officer of Ocean Road Advisors; private investor Brian S. Posner; and Robert Shaye, co-chairman and co-CEO of New Line Cinema.

The full text of Icahn's letter is after the jump.

Carl C. Icahn
ICAHN CAPITAL LP
767 Fifth Avenue, 47th Floor
New York, NY 10153

May 15, 2008

Roy Bostock
Chairman
Yahoo! Inc.
701 First Avenue
Sunnyvale, CA 94089

Dear Mr. Bostock:
It is clear to me that the board of directors of Yahoo has acted irrationally and lost the faith of shareholders and Microsoft. It is quite obvious that Microsoft's bid of $33 per share is a superior alternative to Yahoo's prospects on a standalone basis. I am perplexed by the board's actions. It is irresponsible to hide behind management's more than overly optimistic financial forecasts. It is unconscionable that you have not allowed your shareholders to choose to accept an offer that represented a 72% premium over Yahoo's closing price of $19.18 on the day before the initial Microsoft offer. I and many of your shareholders strongly believe that a combination between Yahoo and Microsoft would form a dynamic company and more importantly would be a force strong enough to compete with Google on the Internet.
During the past week, a number of shareholders have asked me to lead a proxy fight to attempt to remove the current board and to establish a new board which would attempt to negotiate a successful merger with Microsoft, something that in my opinion the current board has completely botched. I believe that a combination between Microsoft and Yahoo is by far the most sensible path for both companies. I have therefore taken the following actions: (1) during the last 10 days, I have purchased approximately 59 million shares and share-equivalents of Yahoo; (2) I have formed a 10-person slate which will stand for election against the current board; and (3) I have sought antitrust clearance from the Federal Trade Commission to acquire up to approximately $2.5 billion worth of Yahoo stock. The biographies of the members of our slate are attached to this letter. A more formal notification is being delivered today to Yahoo under separate cover.
While it is my understanding that you do not intend to enter into any transaction that would impede a Microsoft-Yahoo merger, I am concerned that in several recent press releases you stated that you intend to pursue certain "strategic alternatives". I therefore hope and trust that if there is any question that these "strategic alternatives" might in any way impede a future Microsoft merger you will at the very least allow shareholders to opine on them before embarking on such a transaction.
I sincerely hope you heed the wishes of your shareholders and move expeditiously to negotiate a merger with Microsoft, thereby making a proxy fight unnecessary.
Sincerely yours,

CARL C. ICAHN

SLATE BIOGRAPHIES
Lucian A. Bebchuk
Lucian Bebchuk is the William J. Friedman and Alicia Townsend Friedman Professor of Law, Economics, and Finance and Director of the Program on Corporate Governance at Harvard Law School. Bebchuk is also a Research Associate of the National Bureau of Economic Research and Inaugural Fellow of the European Corporate Governance Network. Trained in both law and economics, Bebchuk holds an LL.M. and S.J.D. from Harvard Law School and an M.A. and Ph.D in Economics from the Harvard Economics Department. He joined the Harvard Law School faculty in 1986 as an assistant professor, becoming a full professor in 1988, and the Friedman Professor of Law, Economics and Finance in 1998. Bebchuk has written extensively on corporate governance, corporate control, and corporate transactions. He has published more than seventy research articles in academic journals in law, economics, and finance. Upon electing him to membership in 2000, the American Academy of Arts and Sciences cited him as "[o]ne of the nation's leading scholars of law and economics," who "has made major contribution to the study of corporate control, governance, and insolvency." He is the 2007-2008 President of the American Law and Economics Association, and a former chair of the Business Association Section of the American Association of Law Teachers. Bebchuk's recent writings include Pay without Performance: the Unfulfilled Promise of Executive Compensation (Harvard University Press, 2004, co-authored with Jesse Fried), "The Case for Increasing Shareholder Power" (Harvard Law Review, 2005), "The Costs of Entrenched Boards" (Journal of Financial Economics, 2005, co-authored with Alma Cohen), and "The Myth of the Shareholder Franchise" (Virginia Law Review, 2007). Bebchuk has been a frequent contributor to policy making and public discourse in the corporate governance area. He has appeared before the Senate Finance Committee, the House Committee of Financial Services, and the SEC. He has published many op-ed pieces, including in the Wall Street Journal, the New York Times, and the Financial Times. He was included in the list of "100 most influential people in finance" of Treasury & Risk Management and the list of "100 most influential players in corporate governance" of Directorship magazine.
Frank J. Biondi, Jr.
Since March 1999, Mr. Biondi has served as Senior Managing Director of WaterView Advisors LLC, an investment advisor organization. From April 1996 to November 1998, Mr. Biondi served as Chairman and Chief Executive Officer of Universal Studios, Inc. From July 1987 to January 1996, Mr. Biondi served as President and Chief Executive Officer of Viacom, Inc. Mr. Biondi is a director of Amgen Inc., Cablevision Systems Corp., Hasbro, Inc., The Bank of New York Mellon Corporation and Seagate Technology. Mr. Biondi is a graduate of Princeton University and earned a Masters of Business Administration from Harvard University.
John H. Chapple
John Chapple is President of Hawkeye Investments LLC, a privately-owned equity firm investing primarily in telecommunications and real estate ventures frequently working in conjunction with Rally Capital LLC. Prior to forming Hawkeye, John Chapple worked to organize Nextel Partners, a provider of digital wireless services in mid-size and smaller markets throughout the U.S. He became the President, Chief Executive Officer and Chairman of the Board of Nextel Partners and its subsidiaries in August of 1998. Nextel Partners went public in February 2000 and was traded on the NASDAQ Exchange. In June 2006, the company was purchased by Sprint Communications. From 1995 to 1997, Mr. Chapple was the President and Chief Operating Officer for Orca Bay Sports and Entertainment in Vancouver, B.C. During Mr. Chapple's tenure, Orca Bay owned and operated Vancouver's National Basketball Association and National Hockey League sports franchises in addition to the General Motors Place sports arena and retail interests. From 1988 to 1995, he served as Executive Vice President of Operations for McCaw Cellular Communications and subsequently AT&T Wireless Services following the merger of those companies. From 1978 to 1983, he served on the senior management team of Rogers Cablesystems before moving to American Cablesystems as Senior Vice President of Operations from 1983 to 1988. Mr. Chapple, a graduate of Syracuse University and Harvard University's Advanced Management Program, has 26 years of experience in the cable television and wireless communications industries. Mr. Chapple is the past Chairman of Cellular One Group and CTIA-The Wireless Association, past Vice-Chairman of the Cellular Telecommunications Industry Association and has been on the Board of Governors of the NHL and NBA. Mr. Chapple serves on the Syracuse University Board of Trustees currently as Chairman and the Advisory Board for the Maxwell School of Syracuse University. He is also on the Board of Directors of Cbeyond, Inc., a publicly traded Atlanta-based integrated service telephony company; Seamobile Enterprises, a privately held company providing integrated wireless services at sea; Telesphere, a privately held VOIP (voice over internet protocol) company based in Phoenix, Arizona; and on the advisory boards of Diamond Castle Holdings, LLC, a private equity firm based in New York City and the Daniel J. Evans School of Public Affairs at University of Washington.
Mark Cuban
Since early 2000, Mr. Cuban has been the majority and controlling owner of the National Basketball Association franchise, the Dallas Mavericks. In 2001, Mr. Cuban co-founded HDNet, an all high-definition television network on DIRECTV that broadcasts high-definition sports, movies and other entertainment. Prior to his purchase of the Dallas Mavericks, Mr. Cuban co- founded Broadcast.com in 1995 and served as its Chairman of the Board until it was sold to Yahoo! in July of 1999. Before Broadcast.com, Mr. Cuban co-founded MicroSolutions, a national systems integrator, in 1983, which was later sold to CompuServe Corporation in 1990. Mr. Cuban is an active investor in cutting- edge technologies and various industries, including the entertainment industry.
Adam Dell
Since January 2000, Mr. Dell has served as the Managing General Partner of Impact Venture Partners, a venture capital firm focused on information technology investments. He also serves as Managing Director at Steelpoint Capital Partners, a private equity firm with offices in New York and California. From October 1998 to January 2000, Mr. Dell was a Senior Associate and subsequently a Partner with Crosspoint Venture Partners in Northern California. From July 1997 to August 1998, he was a Senior Associate with Enterprise Partners in Southern California. From January 1996 to June 1997 Mr. Dell was associated with the law firm of Winstead Sechrest & Minick, in Austin, Texas, where he practiced corporate law. Mr. Dell's investments include: Buzzsaw (which was acquired by Autodesk), HotJobs (which was acquired by Yahoo!) and Connectify (which was acquired by Kana Software). Mr. Dell has been a director of XO Holdings, Inc., a telecommunications services provider, since February 2006, and of its predecessor from January 2003 to February 2006. In addition, Mr. Dell currently serves on the boards of directors of the Santa Fe Institute, MessageOne and OpenTable. He also teaches a course at the Columbia Business School on business, technology and innovation and is a contributing columnist to the technology publication, Business 2.0. Mr. Dell received a J.D. from University of Texas and a B.A. from Tulane University.
Carl C. Icahn
Mr. Icahn has served as chairman of the board and a director of Starfire Holding Corporation, a privately-held holding company, and chairman of the board and a director of various subsidiaries of Starfire, since 1984. Since August 2007, through his position as Chief Executive Officer of Icahn Capital LP, a wholly owned subsidiary of Icahn Enterprises L.P., and certain related entities, Mr. Icahn's principal occupation is managing private investment funds, including Icahn Partners LP, Icahn Partners Master Fund LP, Icahn Partners Master Fund II L.P. and Icahn Partners Master Fund III L.P. Prior to August 2007, Mr. Icahn conducted this occupation through his entities CCI Onshore Corp. and CCI Offshore Corp since September 2004. Since November 1990, Mr. Icahn has been chairman of the board of Icahn Enterprises G.P. Inc., the general partner of Icahn Enterprises L.P. Icahn Enterprises L.P. is a diversified holding company engaged in a variety of businesses, including investment management, metals, real estate and home fashion. Mr. Icahn was chairman of the board and president of Icahn & Co., Inc., a registered broker- dealer and a member of the National Association of Securities Dealers, from 1968 to 2005. Mr. Icahn has served as chairman of the board and as a director of American Railcar Industries, Inc., a company that is primarily engaged in the business of manufacturing covered hopper and tank railcars, since 1994. From October 1998 through May 2004, Mr. Icahn was the president and a director of Stratosphere Corporation, the owner and operator of the Stratosphere Hotel and Casino in Las Vegas, which, until February 2008, was a subsidiary of Icahn Enterprises L.P. From September 2000 to February 2007, Mr. Icahn served as the chairman of the board of GB Holdings, Inc., which owned an interest in Atlantic Coast Holdings, Inc., the owner and operator of The Sands casino in Atlantic City until November 2006. Mr. Icahn has been chairman of the board and a director of XO Holdings, Inc., a telecommunications services provider, since February 2006, and of its predecessor from January 2003 to February 2006. Mr. Icahn has served as a Director of Cadus Corporation, a company engaged in the ownership and licensing of yeast-based drug discovery technologies since July 1993. In May 2005, Mr. Icahn became a director of Blockbuster Inc., a provider of in-home movie rental and game entertainment. In October 2005, Mr. Icahn became a director of WestPoint International, Inc., a manufacturer of bed and bath home fashion products. In September 2006, Mr. Icahn became a director of ImClone Systems Incorporated, a biopharmaceutical company, and since October 2006 has been the chairman of the board of ImClone. In August 2007, Mr. Icahn became a director of WCI Communities, Inc., a homebuilding company, and since September 2007 has been the chairman of the board of WCI. In December 2007, Mr. Icahn became a director of Federal-Mogul Corporation, a supplier of automotive products, and since January 2008 has been the chairman of the board of Federal-Mogul. In April 2008, Mr. Icahn became a director of Motricity, Inc., a privately-held company that provides mobile content services and solutions. Mr. Icahn received his B.A. from Princeton University.
Keith A. Meister
Since March 2006, Keith Meister has served as Principal Executive Officer and Vice Chairman of the Board of Icahn Enterprises G.P. Inc., the general partner of Icahn Enterprises L.P., a diversified holding company engaged in a variety of businesses, including investment management, metals, real estate and home fashion. Since November 2004, Mr. Meister has been a Managing Director of Icahn Capital LP, the entity through which Carl C. Icahn manages third party private investment funds. Since June 2002, Mr. Meister has served as senior investment analyst of High River Limited Partnership, an entity primarily engaged in the business of holding and investing in securities. Mr. Meister also serves on the boards of directors of the following companies: XO Holdings, Inc., a telecommunications company; WCI Communities, Inc., a homebuilding company; Federal-Mogul Corporation, a supplier of automotive products; and Motorola, Inc., a mobile communications company. With respect to each company mentioned above, Carl C. Icahn, directly or indirectly, either (i) controls such company or (ii) has an interest in such company through the ownership of securities. Mr. Meister received an A.B. in government, cum laude, from Harvard College in 1995.
Edward H. Meyer
Mr. Meyer serves as Chairman, Chief Executive Officer and Chief Investment Officer of Ocean Road Advisors, Inc., an investment management company. From 1970 to 2006, he served as Chairman, Chief Executive Officer and President of Grey Global Group, Inc., a multi-billion dollar global advertising and marketing agency. Mr. Meyer serves as a Director of Harman International Industries, Inc., Ethan Allen Interiors, Inc., National CineMedia, Inc. and NRDC Acquisition Corp. Mr. Meyer holds a B.A. in Economics from Cornell University.
Brian S. Posner
Brian S. Posner is a private investor. From 2005 through March 2008, he served as Chief Executive Officer and co-Chief Investment Officer of ClearBridge Advisors LLC (and its predecessor company, CAM North America), an asset management company based in New York with approximately $90 billion in assets and a wholly owned subsidiary of Legg Mason Inc. Prior to ClearBridge Advisors, he was a co-Founder and the Managing Partner of Hygrove Partners LLC, a hedge fund company that was formed in 2000. Prior to ClearBridge Advisors and Hygrove Partners, he served as a Portfolio Manager and an Analyst, first at Fidelity Investments from 1987 to 1996 and then at Warburg Pincus Asset Management/Credit Suisse Asset Management from 1997 to 1999. At Warburg Pincus Asset Management/Credit Suisse Asset Management he was a Managing Director and served as the Senior Investment Manager of the Value Equity Group, co-Portfolio Manager of the Warburg Pincus Growth & Income Fund, and Portfolio Manager of the Warburg Pincus Institutional Value Fund and the Warburg Pincus Trust, Growth and Income Fund. Prior to the acquisition of Warburg Pincus Asset Management ("WPAM") by Credit Suisse Asset Management in July 1999, he was co-Chief Investment Officer, Director of Research, Chairman of the Global Asset Allocation Committee, and a member of the Executive Operating Committee at WPAM. At Fidelity Investments, he was the Portfolio Manager of the Fidelity Equity Income II Fund from 1992 to 1996 and the Fidelity Value Fund from 1990 to 1992. He also managed the Select Life Insurance, Select Property Casualty Insurance and Select Energy Portfolios. From 1987 to 1990, he was an Oil, Insurance, and Financial Services Analyst. From August 2000 to April 2003 he served on the Board of Directors for Sotheby's Holdings, Inc. He currently a member of the Board of Trustees at Northwestern University and the Board of Visitors for the Weinberg College of Arts and Sciences at Northwestern University. Mr. Posner received his undergraduate degree in history from Northwestern University in 1983 and his M.B.A. in finance from the University of Chicago Graduate School of Business in 1987.
Robert K. Shaye
Robert Shaye is Co-Chairman and Co-CEO of New Line Cinema. As the Founder of New Line Cinema and a filmmaker himself, Robert Shaye has spent more than 40 years developing and distributing films that reflect a wide array of cultural movements, creating new paradigms for the motion picture business, and most importantly, entertaining millions of moviegoers. Since he founded New Line in 1967, Shaye has guided the company's growth from a privately-held art film distributor to one of the entertainment industry's leading independent studios and a veritable box office force. He has been involved in such films as The Lord of the Rings trilogy, Rush Hour, Austin Powers and Seven. A University of Michigan graduate with a degree in business administration and a J.D. degree from Columbia University Law School, Shaye is also a Fulbright Scholar, member of the New York State Bar, and serves on the Board of Trustees of the Motion Picture Pioneers, and the American Film Institute.

Posted by Kevin Newcomb at 11:42 AM | Permalink | Comments (0)

Comcast Aquires Social Networking Site Plaxo

Plaxo has signed an agreement to be aquired by cable giant Comcast, accoring to a post on the Plaxo blog. The two companies had previously been working together in partnerships, but have now decided that a permanent merger would maximize their efforts.

Those efforts include a unified approach to mashing up tv and social media. For example, one of the goals includes photo sharing across a variety of mediums including mobile, tv and computer.

Plaxo is known for its online address books that have been instrumental for popular social networking sites. The company is dedicated to open source and privacy efforts as well.

Posted by Nathania Johnson at 11:02 AM | Permalink | Comments (0)

How to Bury Negative Online Mentions of You - Intermediate Level Tactics

Yesterday I published a post on the Search Engine People site titled 50+ Sites to Help You Bury Negative Posts About You or Your Company!.

While the tactics mentioned may be enough to push some negative online mentions of you or your business to the second page of the search results or lower, in other cases they will not. The question then becomes; what else can you do when the initial tactics themselves aren't enough, and you've got a negative piece about you ranking in the search results for an important phrase. Burying your head in the sand and hoping it goes away isn't really a viable option. The answer ... LOTS can be done!

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Lets start with our goals ... they're progressive.

Progressive Goals:
Goal #1: First ... bump the listing below the fold asap
then
Goal #2: Bump the listing off the first page of the search results for the given term(s)

With goals in hand, we can now consider tactics.

Tactics:
To Achieve Goal #1:

a. select the strongest 3-5 of those 50+ sites, where strong is a subjective assessment based on many factors. My personal assessment would be:


    1. Digg
    2. Twitter
    3. Stumbleupon
    4. MyBlogLog
    5. Linkedin

b. establish a profile on each, where the profile name is the term/phrase the negative piece ranks for
c. get lots of friends on each of those sites ... the more the better. It works best if you take an active role and participate. Each friend will result in an internal link back to your profile on that site, making it stronger.
d. within each site, you can see which profiles are the strongest in the offending engines' eyes ... the search engines themselves with rank them in order of importance given a simple search query (eg. site:twitter.com). Try to secure links from the strongest profiles first ... they pass the most value.
e. join groups where possible too ... often these will pass link power to your profile as well.
f. possibly create a social profiles menu on your site(s), and link to each of these profiles.


To Achieve Goal #2:

a. determine how far down you actually wish to push the piece. Beyond the first page will take a great deal of time and energy.
b. assuming you've already bumped the offending post below the fold, you need to select the number of sites you will need to use from the 50 + listed in the 50+ Sites to Help You Bury Negative Posts About You or Your Company! article.
c. follow the steps outlined above for each
d. within each (where possible) include links to all your other profiles on the other sites

Following these steps should be enough to push most negative mentions to the second page. If not, or if you don't have the time and energy, do engage the services of a professional with experience in the space. Aside from the obvious value ... its not a bad idea to take out profiles under your name anyway, just as a pre-emptive measure.

Please note ... these tactics are by no means comprehensive or advanced. They're just a relatively quick and efficient means for burying negative online mentions. Much more advanced tactics exist, which I will not delve into here.


Other great reference posts about reputation management include:
Glen Allsopp - What Is Online Reputation Management
Andy Beal - Free Online Reputation Management Beginner's Guide
Todd Malicoat - Reputation Management Emancipation PRoclamation - 10 Ways to Own Yourself Online
Lee Odden - Basics of Online Reputation Management
Marty Weintraub - 9 Essential Tactics for Reputation Management in Social Media
Andy Beal - Buzz Monitoring: 26 Free Buzz Tracking Tools
David Wallace - Using Social Media to Help Manage Online Reputation

Posted by Jeff Quipp at 11:00 AM | Permalink | Comments (3)

Wikipedia Traffic Grows 8,000% in 5 Years Due to Search Referrals

Nielsen Online has released data showing that Wikipedia's 8,000% growth in the past 5 years is attributed to search. Really? Is that what happens when Google ranks all of your pages as #1? I had no idea.

Breaking down the not-at-all suprising data:

Google sent the most search traffic to en.wikipedia.org with 61% of searches on home computers and 66% of work computers. Yahoo came in second at 19% home, 16% work. The main www.Wikipedia.org came in third, beating out MSN and AOL at home and search.MSN.com and search.Live.com at work.

Wikipedia's growth is slowing, however. Here's data for unique visitors in the month of April for the past six years with the year-over-year growth percentages:

2003 700,000, n/a
2004 2,082,000, 197%
2005 6,753,000, 224%
2006 25,970,000, 285%
2007 45,934,000 77%
2008 55,820,000 17%

Related Reading:
Powerset Launches Piggybackipedia: Wikipedia Search Engine
Wikipedia External Links Now "Nofollow"
Ten Reasons Marketers Should Pay Attention to Wikipedia

Posted by Nathania Johnson at 9:58 AM | Permalink | Comments (0)

Ask.com to Acquire Dictionary.com Family of Reference Sites

IAC-owned Ask.com has agreed to acquire Lexico Publishing Group, the owner of Dictionary.com, Thesaurus.com, and Reference.com.

The move will help Ask.com fulfill its recent strategy to focus on reference and providing answers to questions. More than half a billion monthly worldwide searches consist of dictionary, thesaurus, and encyclopedia queries, according to comScore.

The acquisition brings to Ask.com 15.6 million monthly unique users, growing 29% year-over-year, giving the combined entity more than 145 million unduplicated users worldwide, making Ask.com the ninth-largest Web property in the world. A full 88 percent of Lexico sites' traffic comes from direct navigation, where users type in "dictionary.com" or other site names in their browser.

"We think it fits in very nicely with what we have at Ask.com," Doug Leeds, chief strategy officer at Ask.com, told Search Engine Watch. "We're going to take some of the things that make Ask.com great, like related search and binoculars, and bring them to Dictionary.com."

The Lexico sites will also be redesigned to include the three-paneled Ask3D functionality for its search results, he said.

For dictionary.com, the move brings users closer to their next or previous destinations, which quite often is a search engine, Leeds said. The addition of Lexico's reference sites will improve Ask.com users' experience as well, since more than 30 percent of all searches conducted on Ask.com are in the reference category.

Terms of the all-cash transaction were not disclosed. Once the deal closes, the 16 employees of privately held Lexico are expected to join Ask.com's team.

Posted by Kevin Newcomb at 9:56 AM | Permalink | Comments (0)

Icahn Trumps Yahoo Board: "You're Fired!"

icahn%20comic%20wars.jpg

Yahoo may need to fight off Carl Icahn Syndrome by Proxy today.

Munchausen syndrome by proxy (MSP) is a type of factitious disorder which appears strikingly similar to the Icahn strategy. MSP is a mental illness where a person acts as if an individual he's caring for has a physical or mental illness when the person is not really sick.

Is Yahoo sick? No. That won't stop dissident investors, though, from acting as if the company is.

Billionaire investor Carl Icahn, who's invested more than a billion dollars in Yahoo, will initiate a proxy contest to oust Yahoo Inc.'s board of directors, according to the WSJ, a move designed to jumpstart the stalled MicroHoo merger.

Icahn (pictured here in a conservative blue suit) hasn't won every proxy war he's waged: Marvel Comics, for example, stands out as a success story after the superhero company defeated Icahn and his minions.

People with MSP assume the role of a sick person indirectly by lying about illness in another person under their care. We're not calling Icahn a liar but we don't think the Yahoo board is crazy for declining the Microsoft takeover bid.

In a proxy battle, Icahn would nominate 10 directors to replace Yahoo's board before today's deadline. The new slate of directors is said to include former Viacom Inc. CEO Frank Biondi, an Icahn proxy war ally.

Of course, the reason for the proxy battle differs from Munchausen Syndrome by Proxy, which is not done to achieve a concrete benefit, such as financial gain. For Icahn, it's all about the Benjamins. In Sunnyvale, he'll be known as the Yahooligan.

Like Baron von Munchausen, who rode a cannonball behind enemy lines then rode one back when he decided it wasn't such a good idea, Icahn can enter enemy territory without suffering a scratch from Microsoft or Yahoo. His proxy board will wage the war for him.

Icahn has some big wins under his belt: he spurred Motorola's decision to spin off its mobile phone business in March. He has also led a campaign by video-store chain Blockbuster to purchase electronics retailer Circuit City Stores.

If that deal doesn't go through, Icahn has stated he'll buy Circuit City.

No word on whether he'd buy Yahoo.

Posted by Kevin Heisler at 9:42 AM | Permalink | Comments (0)

eMarketer Lowers Social Network Advertising Projections

eMarketer is lowering projections for social network advertising from $1.6 billion to $1.4 billion for 2008. Two reasons are attributed to the adjustment: a slowing economy and the uncertainty over what advertising actually works on social sites.

Adjustments have been made for site-specific projections as well. MySpace's projection has been lowered from $850 million to $755 million, while Facebook has been lowered from $305 million to $265 million.

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Related Reading:
Consumers Ok with Social Ads, But Rarely Find Them Targeted

Posted by Nathania Johnson at 9:33 AM | Permalink | Comments (1)

ComScore Places Google Sites Ahead of Yahoo Sites for First Time

While Google has dominated the search market, it's Yahoo that's been the leader as a destination site (think email, photos, etc.), according to published reports. But the tide is turning in that field, as comScore reported Google sites finally overtook Yahoo sites in the month of April.

But unlike its lead in search, this lead is a slight one. Only 466,000 visitors separate the #1 and #2 slots in this field. Here's the raw data for April:

Google sites saw 141.1 million visitors, up 18% year over year.
Yahoo sites saw 140.6 million visitors, up 7% year over year.
Microsoft trailed in third at 121 million.

Yahoo does still lead in page views, meaning either people are returning or are more engaged in Yahoo content. Yahoo had 33.6 billion page views while Google saw 28.7 billion page views.

Posted by Nathania Johnson at 8:52 AM | Permalink | Comments (2)

SEW Experts: Keeping SEO Staff Motivated and Driven

Talented link developers are hard to find -- you want to retain them as long as possible. In today's Link Building column, "Keeping SEO Staff Motivated and Driven," Justilien Gaspard offers tips on some incentives you can use to keep your link marketers productive and driven, while reducing staff turnover.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

SEW Experts: Facebook & MySpace Connect: Good Idea or Social Media Catastrophe?

Both MySpace Data Availability and Facebook Connect will soon let users' personal information follow them as they traverse the Web. In today's Building Brand Equity column, "Facebook & MySpace Connect: Good Idea or Social Media Catastrophe?," Erik Qualman notes that, besides the implications for personal and business transparency, it looks like Google should worry about social media stealing some of its market share.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

May 14, 2008

Obama Needs You! Obama Campaign Endorses Search Engine Watch Jobs Board

obama%20campaign.jpg

Barack Obama needs internet marketers to win the Presidential Election. So his campaign wisely advertised on the Search Engine Watch Jobs Board.

You know Obama Rocks the Youth Vote but he's not stopping at the primaries. Here are the first two requirements for joining the Obama internet revolution:

We're looking for internet experts who strongly support Barack Obama for President and have expertise in one or more of:

* Search Engine Marketing
* Search Engine Optimization

You can check out the full requirements for the Obama For America internet marketing gigs here. Note: This is a short-term gig. There's no guarantee this will turn into a Cabinet-level position.

But wouldn't it be great if the new President named a couple Joint Chiefs of the Internet? After all, Secretary of the World Wide Web doesn't sound like much fun.

Or how about Internet General?

Yeah, we like the sound of that.

Posted by Kevin Heisler at 10:54 AM | Permalink | Comments (2)

Consumers Ok with Social Ads, But Rarely Find Them Targeted

Consumers are fine with ads on social networks, but do not find them targeted to their needs and desires, according to a new Prospectiv survey.

87 percent surveyed felt that ads didn't match their preferences.

Of those:
-- 58% felt that most ads do not match
-- 29% felt that no ads match

Still, 85% of participants said they would prefer ad-supported networks to paying for premium sites. And these are the types of ads they respond to:

-- One-off coupons and discount offers from the brands and products they
buy (62 percent)
-- E-newsletters featuring coupons, discounts, news and tips about
favorite brands (24 percent)
-- Invitations to join interactive email groups, online forums and social
networks for sharing and communicating (14 percent)

Prospectiv surveyed 800 people who use sites like Facebook, MySpace, Hi5 and Friendster.

"These poll results clarify that members of social networking sites are open to offers and promotions as long as they are targeted to their interests," said Jere Doyle, Prospectiv's CEO. "The next step for the web publishing industry seeking to monetize their online communities is to improve ad relevance, and the best way to do this is to work with online lead generation providers and ad networks that have the brand relationships, technologies and services to ensure that the ads presented are tailored to their audience's needs and wants."

What do you think about the data? What kind of ads should be used on social networks? Leave us a comment and let us know!

Related Reading:
How to (Actually) Earn Money (Now) with Social Media (Really): Part 1
How to (Actually) Earn Money (Now) with Social Media (Really): Part 2
Social Media Meets Local Search
Social Media Marketing for Small Business


Posted by Nathania Johnson at 10:39 AM | Permalink | Comments (0)

Google News Clusters: Keep 'Em Un-Separated

The Google news team has improved the "clusters" in their search results. Clusters are similar news stories that are grouped together. Previously, clusters were formed for 3 days, and then the individual news stories were kicked out the house to make it on their own.

Now, those clusters will exist for the full 30 day indexing of the news stories.

Writing on the Google News Blog, Lucian Cionca commented on how this change affects the big picture for Google News: "I think this brings us a step closer to our goal of making news universally accessible from as many sources, perspectives and languages as the world can offer."

Related Reading:
Google Finally Copies Microsoft, Adds 'Related Searches' to Google News
Windows Live Search Offers Google News Alternative
Google News Unveils Two Updates to Comments Feature

Posted by Nathania Johnson at 10:32 AM | Permalink | Comments (0)

Student Searches: The Top 15 Searches for the K-12 Set

What are your kids searching for during the school day? netTrekker d.i. has released data about the Top 15 In-School searches for the first quarter of 2008. And here they are:

1. Games
2. Dogs
3. Animals
4. Civil War
5. George Washington
6. Holocaust
7. Abraham Lincoln
8. Multiplication
9. Math Games
10. Weather
11. Frogs
12. Fractions
13. Planets
14. Sharks
15. Plants

The results were tracked by Thinkronize, the developers behind netTrekker d.i., which is a safe educational search engine.

"Search engines like Google(TM) and Yahoo® pull together lists of the most popular keyword queries, underscoring our nation's interests and fixations and showcasing trends and patterns," said Thinkronize CEO Randy Wilhelm. "Our report offers a different view -- a real-time school-based mirror of what our children are searching for -- both for academic purposes and out of genuine curiosity."

Related Reading:
Yahoo Releases Safe Search Product into Beta
The New Multitaskers: Kids Split Attention Between TV, Internet
Quintura For Kids: Another Search Engine For Kids
A Look at the Top Searches of 2007

Posted by Nathania Johnson at 10:00 AM | Permalink | Comments (0)

Search Engine Watch Forums Names Chris Boggs Associate Editor

chris boggs

Chris Boggs, manager, Search Engine Optimization for Brulant has joined Search Engine Watch Forums as Associate Editor. Chris is a highly sought after speaker on the circuit. He's presented at Search Engine Strategies (SES), PubCon and SMX among others.

Chris will be teaming up with Search Engine Watch Forums Editor, Frank Watson, founder of Kangamurra Media.

Chris and Frank write the weekly SEM Crossfire column for SEW Experts: debating, arguing, and discussing the hottest search engine marketing and SEO issues in the industry.

So what can you expect from Chris in the Forums? The best example may be found here.

I also asked Chris to warn me about what kind of trouble he plans getting me into:

"I am very excited to become more involved with SEW Forums. I can really say that I learned a lot from the forums when it they first started, and I have continued to benefit from community participation. I have unfortunately had less time to participate at SEW forums as I used to, but I plan on ramping back up during the off-hours. One thing I am tied of seeing at SEW and other forums is so-called experts coming in and making absurd or non-factual statements."

Hey, me too, Chris. But what do you plan to do about it?

"Those types of participants can take my new position announcement as notice that I’m tired of being nice. I and other Moderators plan on urging people to back up their statements with proof, or suffer public ridicule. Those people that are newer to the industry and openly want to learn (and do not claim falsely to be experts) will hopefully be less likely to be derailed by advice based on zero sum experience."

Wow. You heard it here first.

Hello Chris, goodbye B.S.


photo credit: SearchEvangelist on Flickr

Posted by Kevin Heisler at 8:18 AM | Permalink | Comments (7)

Branding is Dead; Long Live SEO

There's been a lot of talk recently about how SEO is dead, and branding will rise out of its ashes. I have to disagree. If anything, branding is the marketing technique on its way out--a victim of how search has changed the way people think and shop, online and offline.

Once upon a time, a consumer had to juggle a lot of information just to make a relative intelligent purchase. In 1991, if you wanted to buy a portable compact disc player, you had to know:
1. What you wanted to buy (portable compact disc player) R.I.P. Branding
2. What brand you wanted to buy (Sony)
3. What product you wanted to buy (Discman)
4. What store to buy it at (The Wiz)
5. Where to find that store (Menlo Park Mall)

Aside from Step 1, every other piece of information came to you from branding. Sony did an amazing job branding the Discman, to the point where it was synonymous with "portable CD player." The Wiz was also an obvious choice based on branding; after all, no one beat it. And Menlo Park Mall was close to my house and it was the mall from Mallrats. If you wanted to research prices, you either had to go store to store (and presumably know which stores to go to) or compare Sunday circulars. To compare products, you needed a copy of Consumer Reports. All that knowledge, or the ways to access it, was put into your head through branding.

Today, it's quite different. Looking to buy a new MP3 player in 2008? With a search engine, that's about all you need to know. A search in Google for "mp3 player" brings up C|Net's MP3 Buying Guide. After reading some reviews, you decide on a flash memory player and then on the Creative Zen 16GB. You might then check out the prices quoted on C|Net, or search for "Creative Zen 16GB" in Google, or in a price comparison engine like Google Product Search or Shopping.com. And you'll likely end up getting the Zen from whichever store has the best price and seems trustworthy.

Branding still matters somewhat. After all, you might recognize the names "C|Net," "Creative" and "Zen." But you didn't find them based on their brand; you found them via search. In fact, the branding that matters the most were those of the tools you used: Google, Google Product Search and Shopping.com.

Search drives the sale; branding only validates it. We've been conditioned by search not to be brand loyal. We may check out Amazon.com for the MP3 Player, but we have no qualms about buying it elsewhere. We have a world of information at our fingertips, and we only need the barest bit of data to access it. Why remember a brand when you can so easily find it again? Even when branding works on us, we validate that branding by searching for the brand in a search engine instead of going straight to the brand's web site. If that branding fully worked, the lucrative field of reputation management would disappear.

So branding isn't exactly dead yet, but in a world where we've been conditioned to use brands as--at most--a secondary measure of a company's worth, and to validate branding through search, it's importance continues to wane. In that world, a world where search still leads the way in driving revenue, SEO cannot die.

Posted by Eli Feldblum at 7:07 AM | Permalink | Comments (26)

Advertisers Can't Sell Hard Liquor But Google Can

Google AdWords has a strict no advertising rule for hard liquor, as they call it. You will not find ads for terms like rum, gin or vodka. Well... vodka searches now add a twist. Google has started to promote their vodka sellers with the top entry.

Before you get to the search results, there is a Google Checkout listing promoting various vodka sellers. Now that does seem like they are contradicting their own rules.

One hopes this was an oversight, since there are none for rum or gin as yet. Maybe vodka is just such a good Checkout seller that it has reached some number where it automatically gets the Checkout promo?

Hopefully someone at Google will publicly address this one. Right now, I would guess every vodka seller is signing up for a Google Checkout account. Not a bad mistake to make, if it generates new shopping cart customers.

Posted by Frank Watson at 1:48 AM | Permalink | Comments (8)

SEW Experts: Google's Superiority Complex

In the end, is Google's search advertising system better than Yahoo's, or are they just monetizing better? In today's Searching for Meaning column, "Google's Superiority Complex," Kevin Ryan says it sounds like a little bit of both, but we shouldn't count Yahoo out.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

SEW Experts: Emotional Motivators in Landing Page Optimization

Visitors will arrive at your Web site with their own needs, perspectives, and emotions. In today's By the Numbers column, "Emotional Motivators in Landing Page Optimization," Tim Ash explains that since you don't know much about them individually, you can influence them collectively with the design of your site.

Posted by Kevin Newcomb at 12:00 AM | Permalink | Comments (0)

May 13, 2008

Yahoo Chief Scientist Andrew Tomkins Interviewed by Eric Enge

andrewtomkins.jpg

SEW Expert Eric Enge published a terrific interview on his Stone Temple blog with Yahoo Chief Scientist Andrew Tomkins, who keynoted SES New York. What makes it a great read? Eric asks spot-on questions that cut to the heart of the matter.

Eric Enge: In New York you talked about the future of search, but the thing that really struck me in the conversation was the notion of “webmaster supplied content” communicated essentially directly to the search engine. Maybe you can tell me whether that notion resonates with you in just your general thoughts on the concepts that you laid out in the presentation?

Andrew Tomkins: I’ll start by saying that characterization of webmasters and publishers sharing more structured representation of their content is exactly what we are talking about. I guess it’s easy to think of it as sharing it with a search engine.

The exchange that really impressed me was late in the interview when Eric and Andrew discuss a site's authority:

Andrew Tomkins: Understanding how authoritative a site is, then specifically for each part of the site; what they are about, how much you should trust them and how much people tend to believe them. How deep they go; all of this is very valuable from the ranking standpoint.

photo credit: Marc_Smith in Flickr

Eric Enge: You could have a site that has a million links, and that has many sections like I talked about, but the tennis section for some reason has very few inbound links from third party sites. Whereas, the camping section has half a million links, where you would actually allocate trust differently by site section.

Andrew Tomkins: That’s a great example of a good cue that you would want to pay attention to.

If you care about how search enignes work and where they're headed in the future, this interview is a must-read.

Posted by Kevin Heisler at 4:54 PM | Permalink | Comments (0)

Microsoft WorldWideTelescope Launches

Microsoft launched WorldWideTelescope, it's downloadable answer to Google Sky, Google Earth and Google Moon, yesterday. Other than being a bit of a memory hog (understandable for the power it provides) and requiring the latest version of DivX and .Net framework to install, WWTelescope is a pretty amazing program.Neptune on WWTelescope You can aimlessly browse around the solar system and beyond, zooming in with incredible detail on Earth, the moon, other planets or galaxies, or you can download a professional tour of any of the above. Each item you look at comes with various "Imagery" options. You can check out satellite images of Earth, a street view, a hybrid of both or use the incredible cool "Earth at Night" mode. The options for viewing space are too numerous to numerate. For a quick fix, you can browse through various collections of space images, like those taken from the Hubble or Chandra telescopes, and see where in space those images are from.

If anything, WWTelescope is too advanced, offering a slew of advanced and sometimes incomprehensible options aimed at professionals and true hobbyists. You can even hook up your telescope to it. But it's still great, interesting fun for the average user. I just wasted an hour or so "researching" it for this article, and left with the same semi-accomplished feeling I get when I waste time on Wikipedia.

Microsoft products have often fallen behind Google on the coolness factor of their products. This time they definitely have the search giant beat.

Posted by Eli Feldblum at 10:36 AM |