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October 9, 2006
Cingular Wireless Voice-Enabled Mobile Local Search
More and more directory assistance (DA) is starting to morph into voice-enabled mobile (local) search. This piece in the NY Times over the weekend describes a new deal between automated voice services company Tellme Networks and Cingular Wireless for an expanded service that will offer a range of options that are much broader than current DA. Here's a previous post about how directory assistance call volumes indicate mobile search category demand.
Here's more discussion of voice, DA and the mobile user experience on my blog.
Posted by Greg Sterling on October 9, 2006 10:11 AM
